The DermaDonut® IcyMelt Pop device stands out for its unique combination of heating and cooling cryo technologies, offering a new approach to hydrating and refining the skin while shrinking and cleaning out your pores. Experience a multifunctional approach to preserving your youth and skin health.

Yes, the IcyMelt Pop device is safe to use and the technology behind it is FDA cleared. The devices have been tested on users with different skin types. We do not recommend using our products if you have severe skin conditions that need to be medically treated and suggest that you consult with a dermatologist before using if you are taking medication for your skin.

Cryo technology uses cooling and heating temperatures emitted through a small wand tip, similar to how an ultrasound works, to help widen your blood vessels. This boost in blood flow means more oxygen gets to your skin, resulting in perks like increased collagen production, smoother-looking skin with fewer wrinkles, smaller pores, and better skin elasticity. Think of it as a speedy and natural makeover for your skin, leaving you with that healthy glow!

The DermaDonut® IcyMelt Pop gets as cold as 12°C/53.6°F and gets as hot as 42°C/107°F. It will not feel this hot or cold due to the gel or serum you'll use along with the device. This is also to protect your skin barrier.

We recommend using the IcyMelt Pop no more than 3-4 times a week so you can allow collagen to build under the skin.

If you use your IcyMelt Pop properly and consistently, you can see noticeable results in as little as 7 days.

Results typically last up to two weeks, however, we recommend continuously using the IcyMelt Pop 3-4 times a week to see even better improvements over time.

Overusing the device (ie: daily) and not allowing your skin to heal and build collagen can result in your skin becoming more sensitive and prone to redness/blemishes. Allow time in between each session, such as every other day, to let your skin breathe. Please note that you can still do your regular skincare routine without the device on off days.

We recommend using your IcyMelt Pop during your nighttime skincare routine after cleansing and applying toner to your face. You can either use your own serum or our hypoallergenic DermaDonut® DermaIcing Facial Gel with the device. Afterwards, you can apply your eye cream and night cream. If you'd like to use the device during the day, take caution of using the blackhead remover at the bottom of the device since it may cause slight redness for about 10-15 minutes.

Yes, the IcyMelt Pop will not work without a gel or serum solution. The solution will absorb into your skin and your skin will soak in all of the benefits, but the device will not be able to glide well on your face without the gel or serum.

Yes, as long as you are not allergic to the serum or gel. We created the DermaDonut® DermaIcing Facial Gel to ensure that all of our awesome customers can use it with our devices as well!

While our products are designed with skin safety in mind and incorporate advanced technologies, we suggest conducting a patch test on a small area of skin before using the device on the face. Additionally, it's advisable to start with the lowest intensity setting and gradually increase as needed. If you experience any discomfort or irritation, discontinue use and consult a skincare professional. Remember, your comfort and skin health are our top priorities!

You may use your IcyMelt Pop device 30 days after your Botox treatments and we heavily advise that you wait at least 3 months to use the device after your last facial filler appointment. The IcyMelt Pop can cause your facial fillers to shift if you use it while the filler is newly applied. If you have lip fillers, exercise caution around the jawline and chin areas. We recommend using the device at the lowest setting around those areas if you've gotten lip fillers. You can apply the device NEAR areas injected with Botox and fillers - just do NOT apply it ON TOP OF the injected areas.

Our dedicated customer service team is available to address any questions or concerns you may have. Feel free to reach out to us via email at hello@dermadonut.com.

There are 4 different types of blackhead extraction tips for the IcyMelt Pop: the round tip, microcrystalline tip, narrow tip, and small tip. These tips are interchangeable and reusable. All you'll need to do is rinse them with warm water and alcohol solution or soap after each use.

Absolutely! Feel free to apply your makeup and continue with your day as usual if you decide to use the device during the day. However, if you have sensitive skin, we recommend you using the device at night before bed.

Your IcyMelt Pop can be charged with the USB cable that comes in your donut box, which you can attach to the back of the device or back of the device stand in the small circular hole. Either way works!

Absolutely! However, exercise caution with products like AHA, BHA, Benzoyl Peroxide, and Retin-A, as they may lead to irritation or skin dehydration. We strongly recommend using the DermaDonut® DermaIcing Facial Gel in conjunction with the device. Formulated specifically for this purpose, it enhances the effectiveness of your treatment for outstanding results. You may proceed with the rest of your skincare routine thereafter.

The IcyMelt Pop is NOT waterproof - please do not submerge it in water or get the device too wet as the device can malfunction and can be harmful for use afterwards.

Your DermaDonut® box comes with a cleaning spoolie that you can use for the blackhead extraction tips. However, the best way to clean the device is to use a hint of isopropyl alcohol mixed with warm water. Pour a small amount of the isopropyl alcohol/warm water solution onto a disposable cotton round or clean towel. Then, wipe the device all around and ensure to dry out the device before charging.

If you have a metal allergy, please perform a patch test on a small area of skin (like your forearm) before using the device on your face. Consult a healthcare professional for personalized advice based on your specific allergy and skin sensitivity. Your safety and comfort are our top priorities.

No, the IcyMelt Pop does not hurt unless you have hypersensitive skin that does not do well with cool and warm temperatures.